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Privacy Policy

As a global leader in technology services and digital transformation, Sokratiq is at the forefront of innovation leveraging cloud, data, AI connectivity, software, digital engineering, and platforms to address the entire breadth of our clients’ needs. From advancing the digital consumer experience to accelerating intelligent industry and transforming enterprise efficiency, we help our clients define the right path forward to a better future.

Sokratiq is committed to protecting all personal data entrusted to it as part of its activities. We are committed to fostering transparency on how we collect and further process personal data.

Introduction

The aim of this Privacy Notice is to provide you with all the relevant information regarding the collection and further processing of your personal data by Sokratiq. In particular, in relation to the collection and processing of information which may result from your use of the Sokratiq website – www.sokratiq.com (hereinafter, “the website”).

Why is Sokratiq processing your personal data?

Although visiting our website will not necessarily result in the collection and/or further processing of your personal data, accessing parts of the website and/or requesting specific information may lead to such processing. Depending on the purpose for which Sokratiq collects or further processes your personal data, it shall either rely on your consent or on its legitimate interest. Please find below the main purposes for which Sokratiq shall collect and/or further process your personal data:

  • To answer any request, query, or inquiry you may submit through a contact form – Your consent
  • To enable the use of cookies and/or other trackers – Your consent
  • To allow you to register to an event or webinar – Your consent
  • To allow you to subscribe to a newsletter – Your consent
  • To allow you to download reports, articles, or other documents – Your consent
  • To conduct customer satisfaction surveys – Your consent
  • To register an interest in our graduate program – Your consent
  • To allow you to submit a job application – Legitimate Interest
  • For marketing purposes, to share information regarding Sokratiq’s offerings with you – Your consent or Sokratiq’s legitimate interest

How long will Sokratiq keep your data?

Sokratiq shall keep your personal data for no longer than is necessary for the purpose(s) for which they were first collected. Sokratiq shall determine the appropriate retention period considering the purpose(s) of the processing and the relevant applicable legal requirements. This means that the retention period may be defined differently depending on the purpose(s) pursued by the processing and the local requirements, considering specific legal obligations. In any case, and as described below, you can exercise your rights to access your personal data, object to the processing of your personal data, or ask that your personal data be rectified or deleted.

Who has access to your personal data?

With third parties: Sokratiq may share your personal data with third parties from time to time and only where strictly necessary. Where Sokratiq shares your personal data with any third party, it shall do so in compliance with any applicable data protection legislation. Where any cross-border transfers of personal data are involved, such transfers shall be framed by the appropriate data transfer mechanism(s). In particular, where GDPR applies, Sokratiq shall enter into Standard Contractual Clauses (SCC) approved by the European Commission to frame cross-border data transfers to countries which do not benefit from an adequacy decision by the European Commission.

With judicial, public and/or law enforcement authorities: We may also be required – by law, legal process, litigation, and/or requests from public and/or law enforcement authorities – to disclose your personal data. Please note that any such disclosure shall only occur after Sokratiq has carefully assessed and ascertained the legality and legitimacy of the request, as provided under our internal policies. Should you have any question or require further information on whether or why Sokratiq may share and/or transfer your personal data, please reach out to our Data Protection Officer(s) using the contact form available below.

What are your rights and how can you exercise them?

You can request access to, rectification, or deletion of your personal data. You may also object to the processing of your personal data, or request that such processing be restricted. You may also withdraw your consent at any time, which will not affect the lawfulness of the processing. In addition, you may ask for the communication of your personal data in a structured, commonly used, and machine-readable format. If you wish to exercise any of these rights and/or if you have any question or request related to the processing of your personal data, please reach out to info@sokratiq.com regarding any questions or needs.

Please note that you also have the right to lodge a complaint with the competent data protection authority.

Third-party websites

Sokratiq websites may feature links to third-party websites. Sokratiq does not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use, or transfer your personal data under different terms and conditions than Sokratiq. Therefore, we invite you to carefully review any such third-party website’s Privacy Notice, Terms of Use, and/or other documentation.

Notification of changes to this Policy

This Notice was last updated in October 2024. Please note that we may periodically change this Notice to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons.